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Our Policies

CONSULTATION – We are dedicated to helping clients achieve their skincare goals. Towards that end, we always offers a complimentary 15 minute consultation at our skin bar to better understand each individual’s skincare needs. Based on a private skin analysis and conversation, both the client and ourselves will design a treatment plan that will best meet the expectations of the client.

CANCELLATIONS – Your scheduled appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance to avoid a charge for 50% of treatment scheduled. All services re-scheduled or cancelled on same day of appointment or missed without notice will be charged at 100% of treatment price.

It is our policy to take a 50% booking fee at the time of taking your booking. This will be deducted from your treatment. We thank you for your support in this.

Please do…..Turn off mobile phones and pagers. This is your time to relax.

VALUABLES – We are not responsible for lost or stolen items and encourage you to leave valuables at home.

All prices are subject to change without notice.

We reserve the right to refuse services at our discretion.